SHIPPING POLICY

SHIPPING POLICY

Last updated: May 6, 2026

Thank you for choosing Liaara. We are committed to delivering your jewellery safely and efficiently. Please read our Shipping Policy carefully before placing an order.

1. Shipping Availability

Liaara currently offers worldwide shipping.

Shipping availability may vary depending on the destination country, local regulations, and courier service coverage.

2. Order Processing Time

Order processing timelines may vary depending on:
• Product availability
• Customisation requirements
• Order verification
• Production timelines

Ready-to-ship products are generally processed faster than customised or made-to-order pieces.

Custom or bespoke jewellery may require additional production time before dispatch.

3. Estimated Delivery Time

Estimated delivery timelines may vary based on:
• Shipping destination
• Product type
• Customisation requirements
• Courier partner delays
• Customs clearance procedures

Delivery estimates provided at checkout are approximate and not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Liaara reserves the right to modify shipping charges without prior notice.

5. International Shipping & Customs

For international orders:
• Customers may be responsible for customs duties, import taxes, or local charges imposed by their country.
• Liaara is not responsible for delays caused by customs clearance processes.
• Customers are responsible for complying with local import regulations.

6. Shipment Tracking

Once an order has been dispatched, tracking information may be shared via email or other available communication methods.

Tracking updates are dependent on courier service providers.

7. Delivery Issues

Customers are responsible for providing accurate shipping information during checkout.

Liaara shall not be held responsible for:
• Incorrect shipping addresses
• Failed delivery attempts
• Delays caused by courier services
• Losses resulting from inaccurate customer information

8. Damaged Packages

If your package appears visibly damaged upon delivery, we recommend:
• Recording an unboxing video
• Taking clear photographs of the package
• Contacting us immediately after delivery

Claims related to shipping damage may require supporting evidence.

9. Delayed or Lost Shipments

While we strive to ensure timely delivery, Liaara is not liable for delays caused by:
• Weather conditions
• Customs processing
• Logistics disruptions
• Courier partner issues
• Force majeure events

In the event of a lost shipment, we will coordinate with the shipping provider to investigate the matter.

10. Contact Information

Liaara
444 Siddhi Enclave, Flat no. 203, 2nd Floor, Lane no. 1, Subhash Nagar, Shukrawar Peth, Pune – 411002

Email: liaarajewellery@gmail.com
Phone: +91 7083913757